CUSTOMER RELATIONSHIP MANAGEMENT
Before we became partners, we carefully evaluated some CRM platforms in the market and concluded that SugarCRM ™ was the most complete and versatile CRM solution for all sizes.
Some of the main advantages of SugarCRM ™:
- It includes in a single product the whole modules set (sales, marketing and support).
- it has the best cost benefit, with affordable price and no hidden fees or forced upsells to more expensive editions.
- The platform offers the flexibility to run in any operating environment: on the cloud or on-premise.
- It is extremely customizable. All customizations can be made via Studio. For more sophisticated customizations has a well-documented framework of standard programming language (no proprietary language)
- it is an open source platform. There is a lot of skilled developers and highly training material available. The source code of SugarCRM is available and can be modified to meet the specific needs of your company
ProcessMaker is a cost effective and easy to use open source business process management (BPM) or workflow software application. Process maker will help you:
- Build: Business analysts can model workflows utilizing an intuitive drag-and-drop interface that’s easy to use.
- Report: Managers receive KPI’s and metrics thanks to reports and dashboards through our business intelligence tool.
- Run: Automated notifications and a web-based interface mean business users can easily interact with your form-driven processes.
- Optimize: Improve workflow performance by discovering and analyzing process inefficiencies and bottlenecks.
GUIDANCE AND ENGAGEMENT PLATFORM
WalkMe™ is an interactive platform for guidance and online engagement with service in the clouds. Some advantages of this software:
- Guides users step by step to complete online tasks successfully.
- Encourages self-service, speeds up the training and software adoption
- Increase conversion rates and reduce customer service costs.